Front Desk Manager (Female) – Pakistan Railway Jobs 2025 (Headquarters Lahore)

🚉 Front Desk Manager (Female) – Pakistan Railway Jobs 2025 (Headquarters Lahore)

If you’re exploring Railway Jobs 2025 in Pakistan, this is your chance to join the nation’s most recognized transport network. Pakistan Railways Headquarters in Lahore is now hiring for the position of Front Desk Manager (Female) — a dynamic role designed for confident communicators and professionals passionate about public-facing service roles in a national institution. This position focuses on customer experience enhancement at major railway stations across the country and offers a secure government job opportunity for females on a two-year renewable contract.

Successful applicants will manage operations at high-footfall stations like Lahore, Rawalpindi, Karachi, Multan, Peshawar, Faisalabad, and Rohri, ensuring smooth passenger facilitation, information support, and operational coordination with on-ground teams.

📋 Position Details:

🏢 About the Organization:

Pakistan Railways operates under the Ministry of Railways, Government of Pakistan, and manages the country’s largest public transportation network. With a mission to deliver efficient, affordable, and passenger-friendly services, Pakistan Railways plays a crucial role in connecting regions, promoting commerce, and supporting tourism. As part of its modernization efforts, the department is expanding service excellence across major urban stations — and this role directly supports that vision by prioritizing women-led front-line service delivery.

🧭 Key Responsibilities:

• Serve as the first point of contact for passengers at key railway stations.
• Provide updated travel information, handle inquiries, and ensure client satisfaction.
• Coordinate with operational teams to manage daily station workflows.
• Address passenger concerns with professionalism and empathy.
• Uphold service standards, safety protocols, and communication efficiency.

📌 Employment Details:

• 📍 Work Locations: Lahore, Karachi, Rawalpindi, Multan, Faisalabad, Peshawar, Rohri
• ⏱️ Shifts: 8-hour rotational shifts, including weekends and public holidays
• 📅 Contract Term: 2 years (extendable based on performance)
• 💰 Salary: Rs. 60,000/month (or higher per Finance Division 2022 scale)

📝 Application Process:

1. 🌐 Apply Online:
   • Visit: https://njp.gov.pk
   • Complete the online form for Pakistan Railway Jobs 2025
2. 📅 Deadline:
   • Submit your application within 15 days of the advertisement publication
3. 📎 Documents Required:
   • CNIC
   • Domicile certificate
   • Degree/Diploma & Experience certificates
   • 2 Passport-sized photos

⚠️ Important Notes:

• 📵 Use of mobile phones and electronic devices is not allowed during recruitment stages.
• 🧾 Government employees must apply through proper channel and provide NOC.
• 🚫 No TA/DA will be paid for interviews or tests.
• 🛑 Submission of fake or forged documents will result in immediate disqualification and legal action.

🎯 Ideal Candidate:

You’re a perfect fit if you:

• Thrive in fast-paced customer service environments.
• Communicate effectively in Urdu and English.
• Have the confidence to lead operations independently.
• Are passionate about women’s inclusion in public sector roles.

📞 Contact:

For queries, reach out to:
📍 Pakistan Railways Headquarters, Lahore
☎️ Phone: 042-99205702
📌 Reference ID: PID(L) 3154/24