Job Description:

Have you thought about working in Customer Service? Great, because our employer client would have a place open for you!

Is it your nature to help others? We are looking for a GERMAN speaking colleague with a problem-solving mentality to join a community of customer experience experts. All nimble, curious, motivated, lifelong learners and all dedicated to the most popular brands in the world. Would you like to become one of us? Apply now and start something great with Transcom!

What’s in it for you!

International and inclusive environment where you will feel supported, encouraged and welcome from day one;
Continuous development through our internal learning platforms and external training;
Endless growth opportunities: 90% of our managers and executives started their careers as customer service specialists;
Permanent employment contract
Excellent working hours: Mon – Fri 09:00 – 18:00
Relocation assistance;
Additional employee benefits e.g. free Spanish lessons, free unlimited coffee (in the office) and more;
Sporting Events (Football, Basketball etc…)
Business Benefits – Discounts on products and services related to auto, travel, fashion, leisure, sports, events, home decor, electronics and food industry.

Join us as a German customer service specialist!

Be at the forefront of customer care and do impactful work at the enterprise level. In this role you will:

Work for a start-up digital finance company that offers a buy now pay later platform for online and in-store purchases;
Respond to customer inquiries related to bills, payments, accounts, utility and energy meters in a timely and accurate manner via phone, email or chat;
Contribute to project success, suggest improvements, share knowledge and learn together with your colleagues.
Requisitos del trabajo
What are we looking for:

German language skills at C1 level or mother tongue;
English skills at B2 level or higher;
Good computer skills;
Fast solver of technical problems;
positivity and ability to cope well with stress;
multitasking skills;
flexibility for change;
You can start on June 12th!
Intermediate/intermediate level of Dutch – preferred, not required.

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